Returns Policy

1. MODERNTECH Cambodia is pleased to accept returns within 5 days from the date the item is received, subject to the product conditions and conditions set by the company.

2. In case that the item needs to be returned directly to the manufacturer or brand, the conditions and return period will be according to the policy determined by the manufacturer or brand.
– Electronic and gadget products, including memory cards or any used electronic and gadget products
– Products distributed and delivered by the manufacturer or brand with a warranty service. The warranty conditions and operations will be according to the manufacturer or brand and are specified on the website, product, and warranty card.

3. In case that you return some products in a purchase order that has a discount, you may not get that discount or may have to pay additional costs. This depends on the discount terms and conditions.

4. The company reserves the right not to take responsibility for the costs of returning products and other service fees in all cases.

If you are purchasing MODERNTECH Cambodia products through our website, you can contact us through any of our service channels for the MODERNTECH Cambodia product return. Nevertheless, the company reserves the right to consider the product exchange or return according to conditions specified by the corporation.

In the case of product returns via online channels, the following conditions apply:
1. In cases where the product is damaged due to the manufacturer’s fault or issues during transportation, the company will coordinate the return of the product for further action. You will either receive a new product or a refund, depending on the case-by-case evaluation.
2. In the event where the product does not meet your expectations, the product is required to be returned personally. Once the company warehouse has inspected and approved the return of the product according to the specified terms and conditions, the company will then proceed with the refund process.

Changes in product prices are subject to the sales promotion policies set by the company and the manufacturer’s brand. The company reserves the right to change prices without prior notice.

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